Grievance Redressal

Meritshot is a Founding member of the India EdTech Consortium (IEC), which is a self-regulatory body. As a member of the IEC, Meritshot is committed to resolving grievances within 30 days.

We believe in providing the best Learning Experience and our expert team is always available to help you with any query or grievances.  

This is the official page and you can share your queries, feedback, or any concerns you may have about upGrad or our programs.

Our dedicated team will respond to you within 2 business days.


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In case of any grievance, please fill the form and share your concern with us. Alternatively, you can also write to us at

Grievance Team:

Mr. Roshan Sharma (Chief Grievance and Compliance Officer)

Ms. Maryam Siddiqui (Grievance Officer)

If you are an enrolled learner and want to talk with your Meritshot Buddy for any course-related query, feel free to raise a call back request through the learning portal and the Meritshot Buddy will contact you shortly. The process is very simple to place a callback request

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Click to Profile section on the top right corner

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