Refund Policy

Our Commitment to Learners

At Meritshot, we are committed to the success and satisfaction of our learners. We understand that embarking on a journey to enhance your skills and secure a job is a significant investment of your time and resources, and our goal is to support you every step of the way.

We also recognise that unforeseen circumstances can arise. The policy below has been devised to ensure transparency and fairness wherever possible, so you understand exactly what is refundable, what is not, and how the process works before you enrol.

Registration Fee

The registration fee is non-refundable regardless of the payment method used.

These funds support the creation of the learner's LMS account and personal dashboard, along with the administrative work needed to onboard a new student into a programme batch.

Admission Fee

The admission fee represents complete programme payment, excluding the registration amount. Once it is paid, class scheduling begins and learners gain full access to the LMS, course content, live sessions, and learner support.

The admission fee (excluding the registration fee) is refundable only if the refund request is placed within 7 days of complete payment. Refund requests made after the 7-day window will not be accepted under any circumstances. For any refund inquiries, please write to support@meritshot.com.

Non-Refundable Circumstances

Refunds will not be processed under the following circumstances, even if the request is made within the 7-day window:

• When 7 days have elapsed from the date of complete programme payment.
• When the course was financed through a third-party education loan provider such as Kuhoo, Bajaj Finserv, or Akshar. In such cases, the third-party financier's own terms apply.
• When the course was purchased at a subsidised or discounted price under a special promotional offer.
• When the course fees were paid using an installment or pay-in-parts arrangement.

Special Conditions

• Meritshot reserves the right to reschedule or postpone classes in any unavoidable circumstances at its discretion. Such rescheduling does not, by itself, constitute grounds for a refund.
• In the event that Meritshot itself cancels a learner's admission, the admission fee will be refunded after deduction of the applicable GST amount.
• Placement assistance requires a minimum of 80% attendance together with the timely submission of all assignments and projects. The programme is fundamentally a skill-development offering, and these conditions are essential for placement support to be activated.
• A lack of placement support, on its own, cannot be used to justify a refund request, since the programme is delivered as advertised once these conditions are met.

Refund Processing

Once a refund request has been received, our team verifies that the request meets the eligibility criteria laid out above. After the request is confirmed as eligible, the refund is processed according to the following terms:

• Approved refunds are processed within 1 week of approval.
• The refund amount equals the course fee paid at enrolment, excluding GST and registration fees.
• All refund requests must be initiated by email at support@meritshot.com so that they can be tracked and resolved by the support team.